Contact & assessment

When it is not a cosmetic question

Do not book an aesthetic consultation first. Sudden weakness on one side of the face, drooping, slurred speech, numbness in the cheek, lip or forehead, a lump that can be felt, a mole that has changed in colour, size or border, pain with swelling and warmth, or skin that is blistering or spreading needs medical assessment, and in the case of sudden weakness it needs emergency care the same day. These findings take precedence over any aesthetic plan, and the site states that wherever it is relevant rather than only once.

Arranging an ordinary assessment

Where the change has been present for years and is broadly the same on both sides, appointments are made through the hospital outpatient line or through the appointment service described on the appointments page. Say that you are asking about facial proportions so that the right clinic time is booked. If you are travelling from outside Chongqing, say so when you book, because the assessment and any preparation can sometimes be arranged in fewer visits.

What to bring

Bring a list of your current medicines and allergies, the names of any conditions you are being treated for, and any previous facial treatment records including injectables, devices and surgery with their dates, because the timing changes how the area is assessed and what can safely follow. Bring any scar history you have, including how you healed after previous operations or injuries. Old photographs of your own face are more useful than most people expect, because they show whether a change is recent or has always been there.

What happens at the consultation

Expect an examination rather than a presentation. The face is looked at at rest and in expression, in profile as well as from the front; the frame, the soft-tissue volume, the thickness and behaviour of the skin and any existing scar are recorded as relationships inside your own face rather than as distances against a chart. You should leave knowing which of the things you have noticed a plan could change, which of them it could not, what would come first, and what could safely wait. It is a normal outcome of that conversation to decide that nothing should be done now.

Questions without booking

Questions about the content of this site, including any correction you believe should be made to it, are welcome through the hospital administration line. Clinical questions about your own case are best answered in person, and we will say so rather than guess.